Delivery Information
Enjoy FREE standard delivery when you spend over $500.
For orders below these amounts, delivery costs are calculated based on your location and the products in your order.
Enter your postcode or proceed to checkout to view the applicable delivery fee.
Some bulky products and remote locations may be excluded. Terms and conditions apply.
| Area | Free delivery threshold | Estimated delivery time |
|---|---|---|
| Metro - Express Metro - Standard | Free over $500 | 1-3 business days 3-5 business days |
| Regional & Remote | Free over $500 | 4-6 business days (regional) 6-10 business days (remote) |
Frequently asked questions
Orders are usually dispatched within one business day after payment has been confirmed. Processing may take longer during busy periods, public holidays or when additional order verification is required.
We deliver most products to locations across Australia. However, some bulky items may not be available for delivery to remote areas due to carrier restrictions. Enter your postcode on the product page or during checkout to confirm the delivery options available for your location.
Once your order has been dispatched, you will receive an email containing your tracking information. Please allow some time for the carrier’s tracking system to update.
You can also check your delivery status at any time using our Track My Order page.
Returns and refunds are subject to our eligibility requirements, timeframes and product conditions. For complete information, including how to request a return, please review our Return and Refund Policy.